Refund Policy

AI Muzik Studio sells digital credits. Credits are added to your account immediately after purchase and are used to generate songs.

1. Failed generations

If a generation fails for technical reasons, the credits used are refunded to your account automatically and immediately. You do not need to ask.

2. Credit packs

• If you have not used any credits from a pack, you can request a full refund within 14 days of purchase.
• Once you start using a pack's credits, performance of the digital content has begun, the right of withdrawal ends and no refund is given, except where the law requires otherwise.

3. Subscriptions

• You can cancel your subscription at any time; the cancellation takes effect at the end of the current period and you are not charged again.
• Started periods are not refunded pro rata. If you have not used any credits in a period, you can request a refund for that period within its first 14 days.

4. How to request a refund

Email teamsvideo92@gmail.com with your account email and order number. Approved refunds are paid back to your original payment method by the payment provider (Lemon Squeezy or Shopier); it can take 5–10 business days to reach your bank. Credits from a refunded purchase are removed from your account.

5. Abuse

We may decline repeated refund requests or abuse.